Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at Learn more or review active service alerts.


We strive to protect the City’s sewer infrastructure, the health of our communities, and our environment by implementing processes, guidelines, and best practices for commercial and industrial customers in order to remove pollutants from wastewater before they are discharged into our sewer system.