Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at Learn more or review active service alerts.
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Water Power & Sewer Rates

We are committed to keeping your bill affordable.

We maintain a complex system that provides water, power, and sewer service to you 24 hours a day, 7 days a week. Your rates fund these critical services as well as system upgrades and maintenance. Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed.