Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at Learn more or review active service alerts.
attendant adjusting a large pipe valve

Service Installations

Let us guide you through the process.

Setting up a new water, sewer or municipal power connection doesn’t need to be a hassle.

If you are looking for documents containing water line information in front of your development, or in front of property for your development project, please complete an application and confidentiality form found at