Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Hot Water Recirculation Pump Rebate

We are offering a $100 rebate for the purchase and installation of a hot water recirculation pump.

Hot water recirculation pumps reduce wait times for hot water to arrive at showerheads and taps, saving water and money. The pumps pull hot water from a water heater, while simultaneously sending cool water from the hot water lines back to the water heater to be reheated and reused. Pumps are either installed at water heaters or under kitchen or bathroom sinks that have electrical outlets.

Eligibility Requirements

  • Recirculation pump is installed at an address with an active SFPUC water account
  • The recirculation pump must be installed in a residential single-family property or a small multi-family property (up to four dwelling units).
  • If you are not the water account holder, you will need written permission (such as an email) from the account holder to receive the rebate.

If you have questions about which pump works best for your residence, you may want to consult with a plumber or plumbing supply store. This program does not have a qualifying product list. Recirculation pumps that operate continuously use more energy and are not recommended for this program.

How to Participate

Step 1 
Ensure you meet the Program Terms & Conditions and review the Rebate Agreement - Release of Liability. 

Step 2 
Purchase the hot water recirculation pump and save your purchase receipt.

Step 3 
Install and photograph your water pump and submit the image.

Step 4 
Assemble documentation. Before you start your application, you will need:

  • SFPUC Water Account and Account Holder/Name on Water Account
  • The name, phone, and email of the applicant
  • The address where the washer was installed (should match the account service address)
  • Photographs of the installed pump
  • Digital copy of your itemized receipt that includes delivery address; Our system cannot accept HEIF attachments.

Step 5 
Apply online for your rebate

  • If you haven’t applied for any previous SFPUC conservation assistance, you’ll be prompted first to register for our application portal.
  • Once you have registered for the application portal, click APPLY NOW under the hot water recirculation pump icon and complete the application process. Partial applications cannot be saved in our system.
  • After completing the online application, send a completed and signed IRS Form W-9 to the San Francisco Controller’s Office. You can email them to supplier.management@sfgov.org. Or you can mail a hard copy of your completed W-9 to: Supplier Management, 1 Dr. Carlton B Goodlett Place, Room 300, San Francisco, CA 94102.  
     

Rebates cannot be issued without a W-9 form on file with the Controller’s Office. This is because some people receive $600 or more in rebates from the City of San Francisco in a year. These people will receive an Internal Revenue Service (IRS) Form 1099 and may have to pay federal taxes. The Social Security number you provide in the application will remain confidential. The SFPUC operates under the terms of the Privacy Act. Social Security numbers will not be shared with people or organizations outside the Controller's Office. The SFPUC's request for Social Security or Tax ID numbers follows federal law. This law is the Federal Privacy Act of 1974, 42 UCS 405 (c) (2)(c).