Ultra-High Efficiency Toilet Rebate Program
Rebate Amount:
Eligible SFPUC customers can receive a rebate of up to $200 per toilet to replace qualifying toilets with new, ultra-high efficiency tank-type toilets.
- Up to $100 per toilet with a maximum rated flush volume of 1.1gpf
- Up to $200 per toilet with a maximum rated flush volume of 0.8gpf
Eligibility Requirements:
- The property where the new toilet(s) will be installed has an SFPUC water service account.
- The existing tank type toilets use 1.6 gallons per flush or greater
- The new toilet must be on the program’s Qualified Product List. No exceptions.
- Flushometer and dual flush toilets are not eligible.
- If you are not the property owner or the water account holder, you will need to provide their written approval:
- Single-family properties or multi-family dwelling units are limited to 2 rebates per household.
- Commercial properties and common areas of multi-family properties may replace all qualifying toilets.
- Applications for 5 or more toilets requires a pre and post installation inspection.
Application Process:
- Review the program rules, ensuring you meet the eligibility requirements and agree to the program rules.
- Gather all required documentation before you start your application, as partial applications cannot be saved in our system.
- How do I find the flush volume of an existing toilet? Read our Frequently Asked Questions.
- Complete and submit your application through our Online Application Portal.
- If you haven’t applied for any previous SFPUC conservation assistance, you’ll be prompted first to register for our application portal. You will need your water account number.
- Once you have registered for the application portal, click APPLY NOW under Toilet Rebate Program icon and complete the application process.
- Note: for applicants seeking rebates to replace more than five (5) toilets, a Pre-Project Inspection must be completed prior to the purchase and installation of Qualified Toilets.
- Submit a completed W-9 form to the City Controller by either emailing the form to supplier.management@sfgov.org or mailing a hard copy to:
Supplier Management
1 Dr. Carlton B Goodlett Place, Room 300
San Francisco, CA 94102.
Contact us if you have questions or need assistance with your application. Email waterconservation@sfwater.org or call 415-551-4730.
-
Required Documentation
Thank you for your interest in the SFPUC’s Ultra-High Efficiency Toilet Rebate Program. Please note what you will need to complete your application. Partial applications cannot be saved.
If you are replacing 1-4 toilets:
- Verify that your existing tank type toilets use 1.6 gallons per flush or greater
- Verify that your new ultra-high efficiency toilets are on the Qualifying Product List and that your toilets were purchased within 90 days of this application.
- Have the following information ready:
o SFPUC Water Account Number, and name on the water account
o Installation Address
o Applicant Contact Information (name, phone, email)
o Signed Property Owner Release Form (if applicant is not the property owner)
o Signed Water Account Holder Permission Form to receive the rebate (if applicant is not the water account holder)
o Toilet Purchase Information: Purchase Date, Installation Date, Price, Gallon per Flush Rate, Manufacturer Name and Model Number
o Itemized Proof of Payment confirmation in one of the following file formats: PDF, JPEG or JPG, PNG, GIF, TIFF. (Our system cannot accept HEIC file type attachments)
If you are replacing 5 or more toilets:
- Have the following information ready:
o SFPUC Water Account Number, and name on the water account
o Installation Address
o Applicant Contact Information (name, phone, email)
o Signed Property Owner Release Form (if applicant is not the property owner)
o Signed Water Account Holder Permission Form to receive the rebate (if applicant is not the water account holder)
o Estimated quantity of toilet being replaced - A PRE-PROJECT INSPECTION IS REQUIRED BEFORE YOU PURCHASE AND INSTALL THE NEW TOILETS.
SFPUC staff will contact you to schedule the pre-inspection after your application is submitted. Upon successful completion of the pre-inspection, you will provide purchase information.
If you have any questions, please email waterconservation@sfwater.org or call 415-551-4730.
-
Frequently Asked Questions
How do I find out the flush volume of my existing toilet?
A toilet flush volume, by gallons per flush will be stamped or etched in one of three places on a toilet. Sometimes, a toilet has a date indicated instead of a flush volume. Toilets manufactured before 1994 have a flush volume of 1.6 gallons or more. Tp find a manufacture year or flush rate, try looking in the following areas:
- On the walls inside the toilet tank.
- The flat area behind the toilet seat hinge, where the bowl meets the tank.
- The underside of the tank lid.
What is an Ultra-High Efficiency toilet?
Toilets sold and installed in California cannot exceed 1.28 gallons per flush. An ultra-high efficiency toilet uses 1.1 gallons per flush or less. Some models use only 0.8 gallons per flush, which is 37% less than the California standard.What do I do with my old toilets?
Toilets with flush rates that exceed the California Standard of 1.28 gallons per flush cannot be reused and must be disposed of appropriately. Program participants or their installing plumber/contractor are responsible for proper disposal of old toilets removed from their property. San Francisco residents can schedule a free bulky item pickup which includes old toilets through Recology. A list of registered construction and demolition facilities is available on the San Francisco Environment Department website. Please contact these facilities directly to confirm that they accept old toilets.My toilet is less than 10 years and is leaking. Can I get a rebate to replace it?
No, but the SFPUC provides free devices and guidance that may help you check and fix some leaks. Our conservation technicians may also be able to help during a free water-wise evaluation.