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If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Power Miscellaneous Fees

New fees promote fairness and transparency for customers.

Overview of Power Miscellaneous Fees 

The San Francisco Public Utilities Commission (SFPUC) put into place new fees for specialized power services requested by customers and developers. These fees help create a more transparent and equitable process by requiring that project-specific work is paid for only by the projects that need it, rather than shared across all ratepayers.

These updates support clear pricing, timely service, and a more predictable process for projects that require additional review, inspection, or coordination.

The new fees will apply to services including:

  • Gas Service Requests
  • Generator Interconnections (such as Solar PV and batteries)
  • Municipal Pole Use
  • Rules & Regulations Variance Requests
  • Metered Service Connections
  • Streetlighting

Historically, the SFPUC provided many of these specialized services at no charge. These upcoming fees are more fair as only customers who request the services cover the associated costs, consistent with industry best practices.

Timing

Fees will begin going into effect as early as July 1, 2026, and are expected to be fully in place by December 31, 2026.

Paying for Fees

  • Payments are made online and are non-refundable
  • Accepted methods: credit card or bank transfer (ACH)*
  • Payment link will be sent through email after the application has been accepted for intake

*If you are a City department and are not able to pay via credit card or bank transfer, please arrange payment with us through PeopleSoft.

How Fees are Calculated

Fees are based on the actual cost of providing the service, including:

  • Staff time (intake review, project meetings, coordination)
  • Materials or equipment (where applicable)
  • Administrative support

You will only pay for the services you request. With streetlighting projects, some fees only apply if your project moves forward or requires additional review.

Power Miscellaneous Fees

Open the accordions below to learn more about each fee.

FAQs - Frequently Asked Questions

Contact Us

  • For developers and City departments: email HHPower@sfwater.org. 
  • For Hetch Hetchy Power residential customers and San Francisco residents: contact our Customer Services Bureau at CSBRetailServices@sfwater.org or by phone at 415-551-4720. Translation is available over the phone. Hours are Monday to Friday, 8 am to 5 pm, excluding City holidays.
  • Emergency Services (Power, Water, or Sewer): call our 24-hour hotline at 311 or 415-701-2311 (if calling from outside SF) or contact 311 online at 311 Customer Service Center.