Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Night Work

Night crew making street repairs

The San Francisco Public Utilities Commission has a comprehensive inspection program to assess the condition and expected life span of more than 1,250 miles of water pipes and about 1,900 miles of sewer mains and laterals within the City and County of San Francisco. In order to deliver water to San Francisco residents, businesses and visitors, as well as collect and treat wastewater 24 hours a day, every day of the year, we often have to work at night.

We work at night primarily for three main reasons:

  1. To accommodate the needs of neighborhood businesses (laundry, cleaners, restaurants etc.) who are impacted by interruptions of water service during the day.
  2. To minimize the impacts to traffic, bus service, bicycle and pedestrian traffic, or other City services to a neighborhood.
  3. An emergency failure has occurred that requires immediate repair.

Unfortunately, our work sometimes means noise, vibration, dust, and parking and traffic impacts. 

During water system improvements, customers may experience low water pressure or a temporary water service interruption. Advance notice is provided, when possible. If you experience a water service interruption and your tap water appears brown when service is restored, open the COLD water tap nearest to your meter (the sidewalk) and let it run for 3 to 5 minutes. A tub spout or garden hose bib is best. If it is still brown, wait one hour and repeat.

Thank you for your patience and support as we improve the resiliency of your water and sewer system.

The following project list contains only planned night time water and sewer system improvement projects.

 

DATELOCATIONTIMEWeekend?SystemAfter Hours Emergency
Sept 28 to Oct 155th Street at Harrison Street8 PM to 6 AMNoWater System Improvements311
Oct 5 to Oct 20Fell Street east of Franklin Street8 PM to 6 AMNoWater System Improvements311
Oct 19Lincoln Way between 11th Avenue to 14th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 19Lincoln Way between 14th Avenue to 18th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 20Lincoln Way between 14th Avenue to 18th Avenue7 PM to 3 AMNo Pipe and Plant Solutions Inc., (510) 495-5606
Oct 20Lincoln Way between 17th Avenue and 19th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 20Lincoln Way between 14th Avenue and 16th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 21Lincoln Way between 14th Avenue and 16th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 21Lincoln Way between 12th Avenue and 14th Avenue7 AM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 22Lincoln Way between 12th Avenue and 14th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 22Lincoln Way between 10th Avenue and 12th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606
Oct 23Lincoln Way between 10th Avenue and 12th Avenue7 PM to 3 AMNoSewer System ImprovementsPipe and Plant Solutions Inc., (510) 495-5606

Can't find the project you're looking for? It is likely that an emergency failure has occurred that requires immediate repair. To find out, please contact the City’s 311 Customer Service Center online at sf311.org or by using the free mobile app; and if you prefer by phone at 311.

Report an Emergency 

If you are experiencing a water or sewer emergency or service problem, call our 24-hour hotline at 3-1-1 or log on at www.sf311.org.

This includes problems that you may be experiencing with the following:

  • No water service
  • Low water pressure
  • Issues with taste, odor or color of your water
  • Sewer backups
  • Clogged catch basins
  • Flooding
  • Wastewater odors