Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Customer Programs

Energy incentives and programs for residential, commercial and municipal customers.

Electric Mobility (E-Mobility)

Hetch Hetchy Power is here to assist our customers in transitioning to an electricity-based transportation system powered by clean energy. Transportation is the leading cause of greenhouse-gas (GHG) emissions in San Francisco. We support the City of San Francisco's efforts to electrify mobility options and reduce reliance on fossil fuel powered vehicles. Email us at powerprograms@sfwater.org to learn more.

All-Electric Multifamily Program

Hetch Hetchy Power’s All-Electric Multifamily Program assists multifamily affordable housing buildings in making the transition from natural gas to electric-based systems and appliances. This free program is available on a first-come, first-served basis and offers eligible applicants a building electrification audit, an electrification plan, recommendations on available financial incentives, and technical support. For questions or to learn more about the program, contact: MultifamilyElectric@sfwater.org.

Now Accepting Applications for Hetch Hetchy Power Customers

We are now accepting applications for Hetch Hetchy Power customers on a first-come, first-served basis. We encourage early enrollment to give the most flexibility in scheduling the electrification audit and delivery of results to better meet your organization’s need.

Upgrade for Savings Program

The Upgrade for Savings Programs helps industrial, commercial, municipal and multifamily customers that meet eligibility requirements to optimize their energy use through energy efficiency upgrades and electrify their facilities to decarbonize. The program offers technical assistance to qualifying customers to identify project opportunities and complete energy savings calculations for incentive applications. This program offers incentives for qualifying energy efficiency projects and rebates for building electrification.

Complete an enrollment form or email us at SaveEnergy@sfwater.org to get started today!

Hetch Hetchy Power Premium

For over a century, Hetch Hetchy Power has delivered 100% greenhouse gas-free electricity to San Francisco. Now, we’re offering our customers a 100% renewable service that meets California’s Renewable Portfolio Standard (RPS). Contact us at HHPower@sfwater.org for more information.

Net Energy Metering Programs

Hetch Hetchy Power currently offers two net energy metering programs for qualifying customers. For more information, visit sfpuc.org/nem.

Municipal Retrofits

We plan and implement comprehensive energy retrofit projects in municipal buildings throughout San Francisco to reduce energy use, save money and improve indoor working environments. Lighting, HVAC and control retrofits, and fuel switching projects are available to our municipal customers. Read some examples of our work below.

Clean Switch Program

The SFPUC Clean Switch Program offers bill credits to new, full-service Hetch Hetchy Power customers. Eligible customers can receive monthly bill credits as a reimbursement for exit fees when leaving PG&E service. For more information, email cleanswitch@sfwater.org.

GoSolarSF

GoSolarSF is San Francisco's local solar incentive program for residents and businesses, available to both Hetch Hetchy Power and CleanPowerSF customers. Please note that only incentives for qualifying low-income customers remain available.

Learn More