Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at Learn more or review active service alerts.

Utility Information Request-Water Lines

Properties within the City and County of San Francisco

If you are looking for documents containing water line information in front of your development, or in front of property for your development project, please complete an application and confidentiality form.

Application and Confidentiality Agreement Form

Email the completed application and form, along with a vicinity map (showing the location and limits of the pipeline information requested) to Please allow up to 30 days to receive this information. If you do not receive a response by 30 days, please direct questions to

Properties within San Mateo, Alameda, and Santa Clara counties

For requests pertaining to property within San Mateo, Alameda, Santa Clara Counties, as well as those relating to contracts, contact our Land Engineering group