Electrify My Ride

You instantly get $1,000 off at checkout. No reimbursement needed! Just bring your coupon code and valid ID of the account holder (and the account holder if that's not you) to a participating retailer at checkout to complete your purchase.

At participating local bike shops (see below) in San Francisco. This program supports local businesses while helping residents access high-quality e-bikes. View map in a new window.

You have up to 60 days to redeem your coupon. Please check the exact date on your coupon you received via email or text. 

All eligible e-bikes are listed on Qualifying Product List, Excel, Nov 25, 2025 and must be purchased from a participating retailer. Over 400 models are eligible, covering a wide range of styles:

• Commuter e-bikes – Lightweight, perfect for daily city rides.
• Cargo e-bikes – Designed for carrying groceries, kids, or gear.
• Folding e-bikes – Compact and easy to store in apartments.
• All-terrain e-bikes – Built for hills and longer trips.

CleanPowerSF or Hetch Hetchy Power residential customer who is also on a discount program like CARE/FERA or the Customer Assistance Program (CAP).

It can be confusing to know if you are a CleanPowerSF or Hetch Hetchy Power customer, so we're here to help. The easiest way to check is to look at your monthly electricity bill. 

If you receive a monthly electricity bill from PG&E, you are most likely a CleanPowerSF customer. Check for CleanPowerSF under Account Summary on the first page of your bill. If you see CleanPowerSF Electric Generation Charges, you are a CleanPowerSF customer. See Understanding Your Electricity Bill Page 2 for more information.

If you receive a monthly electricity bill from the SFPUC, you are a Hetch Hetchy Power customer. Most Hetch Hetchy Power customers live in affordable housing buildings, or reside in new developments like The Shipyard in the southeast part of San Francisco.

Still not sure? Just give us a call at 415-554-0773. 

You can find your account number on your bill.

For CleanPowerSF Customers:

Find your account number at the top right corner of your bill. In the example below, the account number is indicated by the green box.

Notes: 

• When inputting your account number on the application portal, only include the numbers before the dash (-). 
• If your account number begins with a zero (0), do not include the zero (0) when inputting your account number into the application portal.

For Hetch Hetchy Power Customers:

Find your account number at the top of your bill. In the example below, the account number is indicated by the green box.

The program ends when the funding runs out. Funds are limited and available on a first-come, first-served basis; apply as soon as possible. 

 If you previously applied to Electrify My Ride and received a coupon, you are not eligible for future program offerings. This applies to customers who redeemed their coupon and received an e-bike, and those that received a coupon but did not redeem. This helps ensure we give as many eligible customers as possible a chance to receive and redeem a coupon for a new e-bike.

We encourage you to apply right away for the discount program you are eligible for. That would be the Customer Assistance Program (if you're a Hetch Hetchy Power customer) or CARE/FERA (if you're a CleanPowerSF customer).

Once you receive proof you have successfully been enrolled, email us and we'll add you to our system of eligible customers. However, we can't guarantee there will be available Electrify My Ride coupons at that time. However, you would start receiving a monthly discount on your electricity bill and be eligible for any future cycles of Electrify My Ride (as long as you remained in the discount program).

Yes! You can bring e-bikes onto:

• BART: Allowed, but battery size must be under 300Wh for unrestricted access.
• Muni: Folding e-bikes are allowed inside, others must use bike racks.
• Caltrain: Standard-size e-bikes are welcome in designated bike cars.

E-bikes are low-maintenance, but here’s what to keep in mind:

• Battery – Charge it regularly and store it at room temperature.
• Tires – Keep them inflated for smooth rides and better efficiency.
• Brakes & chain – Check every few months for wear and tear.

Yes! But they’re pretty simple:

• No license or registration required.
• Bike lanes are OK for most e-bikes.
• Helmets are required for riders under 18 - but always recommended for all ages.
• No e-bikes on sidewalks. (Unless marked otherwise.)