Water-Wise Evaluations
The SFPUC offers free, in-person Water-Wise Evaluations at residential, non-residential and landscape properties served by a SFPUC water account. If you are not able to meet in person, we also offer phone consultations.
In-Person Water-Wise Evaluations (Indoors and Outdoors)
Our water conservation specialists will meet you at your property to check indoor and outdoor devices and fixtures for leaks and inefficiencies and share ways to help you increase your property’s water savings. After your evaluation, a comprehensive summary report is created and emailed to you with findings and recommendations.
Once we receive your application, we will email you to confirm the time and day of your evaluation. Our specialist also will call you the day of your appointment at least 30 minutes prior to arriving.
During your in-person Water-Wise Evaluation, a water conservation specialist will:
- Review the property’s water use and discuss water reduction goals
- Check as many indoor plumbing fixtures and water-using appliances for leaks and water efficiency as time permits
- Provide, and in some cases install, free devices and materials, including water-efficient showerheads, faucet aerators, spray nozzles and standard toilet repair parts to fix common leaks
- Inspect any irrigated landscaping and provide tips for efficient outdoor water use
- Provide information on water-saving rebates/incentives
Additional Outdoor Evaluation details include:
- A complete irrigation system check – automatic or manual operation of irrigation valves via the irrigation controller
- Walk-through of yard, landscape – checking for broken sprinkler heads, repairs, disconnected lines, overgrowth, inefficient irrigation, runoff, etc.
- Irrigation timer scheduling – collect irrigation timer schedule, checking the timer for days watered, start times, and run times for each station.
Up to two (2) inspectors may be assigned to perform your landscape water-wise assessment – one to operate the irrigation timer and review irrigation programming and the other to inspect the landscape and irrigation system components while the irrigation timer is in operation.
Phone Consultation
Our specialist will review your water use to share water-saving tips and provide information on rebates and additional services we provide and answer any questions you may have. These calls can last up to 30 minutes.
How to Apply
To schedule an appointment, select the APPLY ONLINE button below. Please be prepared to provide the following information:
- Water account number and property address (tenants and property owners/managers can apply with approval from the water account holder)
- Phone number and email address for the site contact
- Any water use issues like leaks, sudden increase in water use, etc.
- Number of bathrooms and toilets in the property
- Number of floors, dwelling units and, type of business or property for non-residential sites
- Outdoor landscaping: the approximate square footage of the irrigated landscape and whether it is watered by hand or by an irrigation system
- Select the Water-Wise Evaluation icon for an in person appointment and Water Conservation Phone Consultation for a phone call.
If you haven't applied for conservation assistance online before, you'll need to register first. You will need your SFPUC Water account number, which you can find on your bill.
If you do not have access to a computer, call 415-551-4730 and leave a detailed message. We will call you back to schedule your appointment. In your message please indicate:
- Your name, phone number and email address
- Property address and type (single family, multi-family, commercial)
- For multi-family and commercial, indicate how many floors are in the property.