Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
The San Francisco Public Utilities Commission (SFPUC) has a well-deserved reputation for delivering high quality drinking water throughout five Bay Area counties, meeting and exceeding all established standards. However, because SFPUC's water sources come from large open-area reservoirs, they sometimes contain harmless organic compounds that some people can detect. The water is frequently described as having an “earthy” taste or smell. This situation typically happens in the warmest months when algae can bloom in the reservoirs.
In an exciting and unexpected conservation success, 1,200 adult spring-run Chinook salmon—originally released as part of the San Joaquin River Restoration Program—made their way to the Tuolumne River, where they’ve found abundant habitat and cold, clean water in which to spend the summer prior to spawning in the fall.
It may look like and feel like a regular street in San Francisco, but you’re standing on permeable pavement or next to a rain garden – examples of green infrastructure that capture and filter stormwater, reducing the amount that enters our sewer system and removing pollutants that would otherwise reach our bay and ocean. These are found all over the City and help minimize flooding during severe storms, while enhancing community space and beautifying streets.
At the Gay, Lesbian, Bisexual, Transgender (GLBT) Historical Society in San Francisco, Pride is not just a month – it’s a year-round commitment to honoring and preserving LGBTQ+ history. Home to the world’s largest archive of LGBTQ+ historical materials and the first museum of its kind in the United States, the Society is also proud to be powered by 100% clean energy as a CleanPowerSF customer.
From the Sunset Health Center going carbon-free to San Francisco International Airport becoming more energy efficient, the San Francisco Public Utilities Commission’s (SFPUC) Hetch Hetchy Power helps customers reduce their electricity use and prepare for a clean energy future. Hetch Hetchy Power’s latest endeavor, its first resiliency project with the San Francisco Public Library is another powerful example of this work.
As a not-for-profit utility provider, the San Francisco Public Utilities Commission (SFPUC) has a special relationship to affordable housing. Many of these developments in San Francisco are energized by Hetch Hetchy Power, San Francisco’s public power utility. As the City strives to provide more affordable housing, Hetch Hetchy Power is committed to providing new affordable housing properties with resources, support, and 100% clean electricity.
As summer heats up and wildfire season approaches, it’s important to be ready for potential power-related events like Flex Alerts, PG&E Public Safety Power Shutoffs (PSPS), and rotating power outages. While these events are in San Francisco, being prepared can make all the difference.