Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Water Quality Planning

Our plans help protect and sustain San Francisco's high quality water now and in the future.

2008 Water Quality Protection Plan

San Francisco's Water Quality Protection Plan makes recommendations to protect and improve San Francisco's high quality water into the future.

2009 Strategic Planning

Strategic Planning for San Francisco's Water Quality Future provides an overview of the strategic planning process, context of activities currently underway within the Water Quality Division, and recommended priority actions to be carried forward.

2016 Strategic Planning

The Water Quality Strategic Plan 2016 Update provides an overview of the strategic planning process, activities currently underway within the Water Quality Division, and recommended new activities.

Public Health Goals

San Francisco Water System 2022 Public Health Goals Report California Health and Safety Code §116470(b) (Attachment A) requires public water utilities serving more than 10,000 service connections to prepare a written report every three years providing information about contaminants detected at levels exceeding Public Health Goals (PHGs).