Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
To propel us into a clean energy future, the City launched GoSolarSF, a program that provides financial incentives to help residents and businesses install solar panels on rooftops across San Francisco. GoSolarSF reduces participants’ electricity bills and the City’s carbon footprint. Since the program launched in 2008, GoSolarSF has distributed nearly $30 million and incentivized 6,000 solar systems in San Francisco.
We are committed to keeping your bill affordable. Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed. We maintain a high-tech and complex system that provides water, power, and sewer service to you 24 hours a day, 7 days a week. Your rates fund this critical service, and they also pay for important projects and upgrades to our system. Water, Power, and Sewer Rates
We can help get you wired. We are proud to power this community, and we strive to make our energy clean, reliable, and affordable.
Need help with your service account? Please note that electricity and water/sewer services are billed separately and require separate accounts.