Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
The Pink Triangle, an iconic symbol of love and inclusion, was lit by Mayor London Breed, House Speaker Nancy Pelosi, and City officials to kick off Pride Month in San Francisco earlier this month. Illuminated by our very own Hetch Hetchy Power, this year’s installation will shine both day and night thanks to new sparkling pink streamers and numerous pink LED lights—illuminated by our 100% greenhouse gas-free hydropower. Started in 1996 by Patrick Carney, the Pink Triangle is constructed with pieces of pink canvas and installed by volunteers to symbolize San Francisco’s ongoing support of the
Rigorous daily monitoring and more than 240,000 water tests prove key to demonstrating commitment to outstanding water quality throughout the region.
As summer begins in California, the threat of severe weather like warm temperatures and strong winds will become more likely over the next several months. This can result in a Flex Alert or a PG&E Public Safety Power Shutoff event. What is the difference and how can you prepare? Flex Alerts vs. Public Safety Power Shutoffs A Flex Alert is a request for customers to voluntarily conserve electricity during times of high electricity demand from 4 pm – 9 pm to help avoid or reduce the size of rotating power outages. Hot weather, particularly persistent heatwaves, can result in a Flex Alert since
The San Francisco Public Utilities Commission is committed to reducing dirty carbon emissions and promoting equitable access to clean energy in San Francisco. A new program from CleanPowerSF, one of the agency’s clean electricity services, aims to do just that. CleanPowerSF is now accepting applications for SuperGreen Saver. This program will provide 100% renewable electricity and a 20% monthly discount for residential customers living on low incomes who reside in State-defined “disadvantaged communities.” Disadvantaged communities are areas disproportionately burdened by multiple sources of