San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) is launching a new public records request system that will improve customer experience, increase efficiency, and align the agency with the public records management systems of other City departments. On October 21, the SFPUC will begin using NextRequest, an online portal that enables the public to submit requests for agency records and documents and receive updates. NextRequest replaces the SFPUC’s previous email-based system, which will be discontinued after October 30. “Just as we constantly seek innovative ways to

Nestled on the bottom of a steep San Francisco hill is ‘Donna’ the drain. “One time someone dumped wallpaper paste or some kind of white hardened stuff into Donna. I had to scrape it off her grate with a silverware knife. That is the one time I got fed up with the mistaken notion anything can be dumped into a drain.” Elizabeth Heidues has been a part of the San Francisco Public Utilities Commission (SFPUC)’s, Adopt a Drain Program since January 2017. She wants to share her story in the hopes to encourage others to adopt a drain themselves. “I’ve never owned a car; I bike, I walk or take public

Transformative initiative to improve seismic reliability and upgrade water infrastructure now officially done in the City San Francisco, CA –With the recent completion of improvements to the Lake Merced Pump Station, the San Francisco Public Utilities Commission has officially wrapped up the local portion of the Water System Improvement Program (WSIP). The WSIP is one of the most ambitious water infrastructure improvements programs in the nation and one of the largest such initiative ever undertaken by the City of San Francisco. “This is truly a milestone occasion for the SFPUC and for the

Honoring the people, ecology and history of the Alameda Creek Watershed San Francisco, CA—Artist, musician, and educator Walter Kitundu has been selected by the San Francisco Arts Commission (SFAC) and San Francisco Public Utilities Commission (SFPUC) to create a multimedia public art installation for the SFPUC’s new Alameda Creek Watershed Center in Sunol. Spanning 660 square miles, the Alameda Creek Watershed is a dynamic landscape with significant environmental, cultural and historical sites, and home to many distinct Ohlone tribes. Located one mile from downtown Sunol, on a site that is