Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
We own and operate the Hetch Hetchy Regional Water System which serves 2.7 million residents and thousands of businesses. We provide water directly to residents and businesses San in Francisco and wholesale customers through 27 cities and public water agencies in Alameda, Santa Clara, and San Mateo counties.
The Urban Water Management Planning Act (California Water Code Sections 10610-10657) requires urban water suppliers to update their Urban Water Management Plan (UWMP) and Water Shortage Contingency Plan (WSCP) every five years. The City and County of San Francisco adopted its 2025 UWMP, including the 2025 Water Shortage Contingency Plan, on June 23, 2026. The 2025 UWMP provides an overview of our water deliveries and uses, water supply sources, and water conservation programs. It will also include discussions on supply and demand projections over a 25-year planning horizon (from 2025 to 2050)
Each year, the Water Resources Division issues an annual report on local water supply and water conservation program achievements for the previous fiscal year. The reports present a high-level snapshot of SFPUC water sources and uses; a description of water conservation assistance provided to customers; and local water supply program achievements in groundwater, recycled water and non-potable water reuse. SFPUC Water Resources 2024-25 Annual Report Prior reports are available upon request by contacting waterconservation@sfwater.org.
Agendas 2026 Minutes 2026 January 12 January 12 Minutes January 13 January 13 Minutes January 23 January 23 Minutes January 27 January 27 Minutes January 29 January 29 Minutes February 5 February 5 Minutes February 10 February 10 Minutes February 24 February 24 Minutes March 10 March 10 Minutes March 24 March 24 Minutes April 14 April 14 Minutes April 28 April 28 Minutes May 12 May 12 Minutes May 26 May 26 Minutes June 9 June 9 Minutes June 23
The Hetch Hetchy Power System is good for customers, the City, and the planet. The electricity is cost-effective and 100% greenhouse gas-free, helping the City’s fiscal bottom line, combating climate change, and protecting public health. We own and operate all aspects of the Hetch Hetchy Power system: 385 MW of greenhouse gas-free hydroelectric generation capacity 8.5 MW of solar generation capacity 160 miles of clean energy transmission lines from Yosemite to the Bay Area View our 2024 Power Content Label to better understand what type of energy we generate and where it comes from. (See 2023
Following an earthquake, the San Francisco Emergency Firefighting Water System is vital for protecting against the loss of life, as well as the loss of homes and businesses by providing an additional layer of fire protection. The system is also used throughout the year for the suppression of multiple-alarm fires. The system delivers water at high pressure and includes two pump stations, two storage tanks, one reservoir, and approximately 135 miles of pipes. The system includes 52 suction connections along the northeastern waterfront, which allow fire engines to pump water from San Francisco
We are here to serve you, and we work to ensure you are informed of our plans and projects. See below for the latest updates. We’re committed to transparency and public engagement with our customers and community stakeholders. Visit our Boards, Commissions and Committees page for more information. San Francisco Public Utilities Commission Public Notification for First Approval Action for the Cherry Dam Spillway Short-Term Improvement Project The SFPUC intends to adopt the Final Mitigated Negative Declaration (FMND), California Environmental Quality Act (CEQA) findings and Mitigation Monitoring
We’re committed to being a good neighbor in the communities where we operate and provide services. Our Agency offers 15-25 Project Learning Grants (PLGs) for $15,000-$25,000 to local nonprofits to fund projects providing youth and young adults from underserved communities with educational and employment programs. These grants support projects that increase the understanding of water, power and sewer services while fostering the next generation of environmental stewards. As a result, community organizations and local nonprofits are able to provide 600+ youth each year with summer and after