We own and operate the Hetch Hetchy Regional Water System which serves 2.7 million residents and thousands of businesses. We provide water directly to residents and businesses San in Francisco and wholesale customers through 27 cities and public water agencies in Alameda, Santa Clara, and San Mateo counties.

The Urban Water Management Planning Act (Water Code Section 10610-10657) requires urban water suppliers to update their Urban Water Management Plan (UWMP) and submit the completed plan to the California Department of Water Resources (DWR) every 5 years. The City and County of San Francisco adopted its 2020 UWMP, including the 2020 Water Shortage Contingency Plan, on June 11, 2021. The UWMP provides an overview of our water deliveries and uses, water supply sources, and water conservation programs. It also includes discussions on supply and demand projections over a 25-year planning horizon

Each year, the Water Resources Division issues an annual report on local water supply and water conservation program achievements for the previous fiscal year. The reports present a high-level snapshot of SFPUC water sources and uses; a description of water conservation assistance provided to customers; and local water supply program achievements in groundwater, recycled water and non-potable water reuse. SFPUC Water Resources 2023-24 Annual Report SFPUC Water Resources 2022-23 Annual Report SFPUC Water Resources 2021-22 Annual Report SFPUC Water Resources 2020-21 Annual Report SFPUC Water

Agendas 2025 Minutes 2025 January 14 January 14 Minutes January 28 January 28 Minutes February 11 February 11 Minutes February 25 February 25 Minutes March 11 March 11 Minutes March 25 March 25 Minutes April 8 April 22 (Cancelled )

On November 5, 2002, the voters of San Francisco adopted Proposition P , an ordinance that established the Public Utilities Revenue Bond Oversight Committee (Committee). The ordinance, which has been incorporated into the San Francisco Administrative Code as Chapter 5, Article V, Sections 5A.30 – 5A.36 , set forth the authority, duties and responsibilities of the Committee, and established qualifications for Committee membership and related provisions. 2024 Meeting Agendas 2024 Meeting Minutes December 10 December 10 November 19 November 19 October 8 October 8 September 10 September 10 August

The Hetch Hetchy Power System is good for customers, the City, and the planet. The electricity is cost-effective and 100% greenhouse gas-free, helping the City’s fiscal bottom line, combating climate change, and protecting public health. We own and operate all aspects of the Hetch Hetchy Power system: 385 MW of greenhouse gas-free hydroelectric generation capacity 8.5 MW of solar generation capacity 160 miles of clean energy transmission lines from Yosemite to the Bay Area View our 2023 Product Content Label to better understand what type of energy we generate and where it comes from. (See

Following an earthquake, the San Francisco Emergency Firefighting Water System is vital for protecting against the loss of life, as well as the loss of homes and businesses by providing an additional layer of fire protection. The system is also used throughout the year for the suppression of multiple-alarm fires. The system delivers water at high pressure and includes two pump stations, two storage tanks, one reservoir, and approximately 135 miles of pipes. The system includes 52 suction connections along the northeastern waterfront, which allow fire engines to pump water from San Francisco

Contact Customer Service Have your account number ready. Your account number is located at the top of your bill. Water and Sewer Services customerservice@sfwater.org (415) 551- 3000 9am to 4:30pm, Monday to Friday, excluding legal holidays. In-Person Hours: Customer Service is located at 525 Golden Gate Avenue, San Francisco on the first floor. Hours are from 9am to 4:30pm, Monday to Friday, excluding legal holidays. Hetch Hetchy Power Service csbretailservices@sfwater.org (415) 551- 4720 8am to 5pm, Monday to Friday, excluding legal holidays. CleanPowerSF Service cleanpowersf@sfwater.org (415

We are here to serve you, and we work to ensure you are informed of our plans and projects. See below for the latest updates. We’re committed to transparency and public engagement with our customers and community stakeholders. Visit our Boards, Commissions and Committee s page for more information. Public Notices Federal Emergency Management Agency (FEMA) Final Public Notice of intent to provide funding for the repair of a retaining wall north of Lower Crystal Springs Dam. Project Title: PW 01754; PN 726742; San Fran Lower Crystal Springs Dam - PUC Notice of Rebates and Incentives For a list