In 2008, the SFPUC adopted Level of Service Goals and Objectives (Levels of Service or LOS) for the Water Enterprise in conjunction with the approval of the Water System Improvement Program Programmatic Environmental Impact Report. Those Levels of Service provided the basis for many of the WSIP project designs. These Amended and Updated LOS Goals and Objectives build from the base of those adopted in 2008. They generally retain the 2008 Levels of Service and carry them forward with additions to be sure that Levels of Service are maintained, to clarify them, and to cover areas that were not

The Central Shops were identified as a significant historic resource during the environmental review process for the Biosolids Digester Facilities Project. The City has developed the film San Francisco’s Historic Central Shops: A View into the Past to share the story and architecture of the Jerrold Avenue Central Shops with current and future generations.

Our Community Benefits division values transparency and accountability and we are continuously exploring the different ways to uphold those values. Our Community Benefits Annual Report is one of many ways we’d like to educate and share with our community, our partners, and our ratepayers the work we do. Our reports capture the partnerships, programs, activities, and accomplishments that fulfill and advance our Environmental Justice Policy , Community Benefits Policy , and Racial Justice Resolution . Annual Report for Fiscal Year 2023-2024 Annual Report for Fiscal Year 2022-2023 Annual Report