Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Quick Summary There is a very rare disease called PAM that can be fatal. It is caused by a tiny organism known as an amoeba. People usually get this disease from swimming in warm water contaminated with that amoeba and water goes up their nose. People in California almost never catch this disease. Our drinking water is safe because it comes from clean, natural sources. We also treat the water before putting it into our pipelines. This webpage gives information about avoiding the disease. What is Naegleria Fowleri and where is it found? N. fowleri is the disease-causing agent for Primary Amebic
Quick Summary Lead is a type of metal. People can get sick if they eat or drink something with lead in it. Unfortunately, in the past they used lead in water pipes because lead is flexible and doesn't rust. The San Francisco Public Utilities Commission doesn't use lead in the water pipes that deliver water around the city. In the 1980s we removed lead pipes that connect to the water meter. The plumbing in homes, schools, stores and offices is privately owned. Privately owned plumbing sometimes has lead in the pipes or joints. This page offers steps you can take to keep lead out of drinking
Quick Summary Lead is a type of metal. People can get sick if they eat or drink something with lead in it. Unfortunately, in the past they used lead in water pipes because lead is flexible and doesn't rust. The San Francisco Public Utilities Commission removed lead from the water pipes that deliver water around the city. Plumbing in buildings sometimes still has lead in the pipes or joints. You can check your own plumbing with the information on this page. How to Check Your Water-Service Line for Lead San Francisco’s water mains are not made of lead. However, the water service line running
Quick Summary Normally the drinking water we provide is clear. Sometimes water that is sandy or cloudy comes from the water main. Other reasons for discolored water can be from your own plumbing. If the water comes out of the tap with an unusual color or has grit in it, you can contact the Water Quality Division. Read this fact sheet and if you have a question, you can call 311. Dirty and Discolored Water The San Francisco Public Utilities Commission (SFPUC) Water Quality Division (WQD) responds to consumer complaints regarding drinking water quality issues. Consumers commonly report drinking
Quick Summary Lead is a type of metal. People can get sick if they eat or drink something with lead in it. Unfortunately, in the past they used lead in water pipes because lead is flexible and doesn't rust. The San Francisco Public Utilities Commission doesn't use lead in the water pipes that deliver water around the city. In the 1980s we removed lead pipes that connect to the water meter. The plumbing in homes, schools, stores and offices is privately owned. Privately owned plumbing sometimes has lead in the pipes or joints. This page provides more information about keeping lead out of water
Quick Summary Lead is a type of metal. People can get sick if they eat or drink something with lead in it. Unfortunately, in the past they used lead in water pipes because lead is flexible and doesn't rust. The San Francisco Public Utilities Commission doesn't use lead in the water pipes that deliver water around the city. In the 1980s we removed lead pipes that connect to the water meter. The plumbing in homes, schools, stores and offices is privately owned. Privately owned plumbing sometimes has lead in the pipes or joints. If you live in San Francisco and you think there is lead in the
Quick Summary Lead is a type of metal. People can get sick if they eat or drink something with lead in it. Unfortunately, in the past they used lead in water pipes because lead is flexible and doesn't rust. The San Francisco Public Utilities Commission doesn't use lead in the water pipes that deliver water around the city. In the 1980s we removed lead pipes that connect to the water meter. The plumbing in homes, schools, stores and offices is privately owned. Privately owned plumbing sometimes has lead in the pipes or joints. If you live in San Francisco and you think there is lead in the