Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Contrary to popular belief, a firefighter’s best friend is not a Dalmatian but a gateman at the San Francisco Public Utilities Commission (SFPUC). Just ask Bob Olinger, who is a water distribution system operator, also called a gateman, at the San Francisco Water Division. Bob operates the valves in the streets that regulate the City’s water supplies, and he and his 11-person crew of fellow gatemen are essential partners to the San Francisco Fire Department.
At the San Francisco Public Utilities Commission (SFPUC), we are upgrading some of our oldest water pipelines using state-of-the-art technology to protect our vulnerable residents after an earthquake. SFPUC crews have begun installing a special type of pipe in the water distribution system that serves Zuckerberg San Francisco General Hospital, among other customers. Manufactured by the Japanese company Kubota, this innovative pipe has flexible joints that bend during an earthquake but do not break. This allows crucial water supplies to continue flowing to customers when they need it most.
At the San Francisco Public Utilities Commission (SFPUC), every month is Earth Month as we provide renewable, clean electricity for more than 75% of San Francisco thanks to our clean energy programs, CleanPowerSF and Hetch Hetchy Power. However, April is a special time to make new sustainable lifestyle changes that show our love for the Earth and our City. While implementing changes can feel intimidating, we’re here to help.
CleanPowerSF’s Peak Day Partners program had a record-breaking 2024 season. With some of the warmest weather we've experienced, our Peak Performers rose to the challenge and played a vital role in shedding energy load on California’s hottest days.
SFPUC’s once-a-year rate review offers customers greater stability compared to frequent increases by utilities like PG&E
At the Engineering and Operations Conference on April 1, the SFPUC's public power utility, Hetch Hetchy Power, earned a Reliable Public Power Provider Gold Designation from the American Public Power Association. This prestigious recognition highlights the SFPUC’s commitment to providing reliable and safe electric service to the San Francsico community.
the San Francisco Public Utilites Commission (SFPUC), we proudly celebrate female leaders who have gone above and beyond to drive meaningful change in the energy sector.