Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
The new schoolyard will capture up to one million gallons of rain each year, keeping it where it falls, instead of sending it into the City’s sewer system
The San Francisco Public Utilities Commission (SFPUC) has partnered with the San Francisco Giants again this summer to encourage our customers to reduce water waste and take advantage of expert advice and free water saving devices.
As your local clean electricity provider, CleanPowerSF is helping to deliver on the City’s goal of achieving 100% renewable electricity. We do that in part by having a roadmap, called an Integrated Resource Plan (IRP), to guide our way.
Electrify My Ride offers up to $1,000 off at participating bike shops for eligible customers
The Southeast Wastewater Treatment Plant is the "it" place to be this summer. After a seven-year hiatus, the San Francisco Public Utilities Commission (SFPUC) has resumed public tours of the plant that treats 80 percent of San Francisco’s wastewater. The first public tour took place on July 18, with two more scheduled for August and September – both filled up already!
The San Francisco Public Utilities Commission (SFPUC) has a well-deserved reputation for delivering high quality drinking water throughout five Bay Area counties, meeting and exceeding all established standards. However, because SFPUC's water sources come from large open-area reservoirs, they sometimes contain harmless organic compounds that some people can detect. The water is frequently described as having an “earthy” taste or smell. This situation typically happens in the warmest months when algae can bloom in the reservoirs.