Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
On April 8, 2025, the San Francisco Public Utilities Commission (SFPUC) approved annual rates for its two power services, Hetch Hetchy Power and CleanPowerSF. There will be no change for CleanPowerSF customers, and a 10 percent increase for Hetch Hetchy Power customers.
CleanPowerSF is considering a new solar billing plan for customers with rooftop solar interconnections after April 2023. As we consider possible changes, we want to hear from you.
Behind the Laguna Honda Reservoir in San Francisco, a quiet transformation is underway. What was once a eucalyptus-choked hillside is now teeming with native plants and this Spring it welcomed back a rare visitor: the variable checkerspot butterfly.
Zero PFAS detected, nearly 100,000 tests conducted, and continued commitment to public health and environmental protection