Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Citizens' Advisory Committee

We are here to serve you, and we listen to the ideas and concerns of our citizens. This group includes resident representatives from every district in San Francisco who can help advise us of your concerns and advocate on your behalf.

The Citizens' Advisory Committee (CAC) provides recommendations to the General Manager of the San Francisco Public Utilities Commission, the San Francisco Public Utilities Commission and the Board of Supervisors regarding the agency's long-term strategic, financial and capital improvement plans. (Admin Code 5.140-142)

The CAC is comprised of 17 appointees

Each member of the Board of Supervisors may appoint one member who must be a resident of his or her supervisory district. Candidates must demonstrate one or more of the following qualifications: represent a community, business, environmental, or environmental justice organization, or have demonstrated knowledge, skill or experience in a field related to public utilities, environmental justice or environmental science.

Four members are appointed by the Mayor:

  • one member who represents the PUC's regional water customers
  • one member who represents a large San Francisco water user
  • one City resident who has demonstrated knowledge of engineering or financial management
  • one member who represents a regional or statewide environmental organization

Two members are appointed by the President of the Board of Supervisors:

  • one resident who represents a small business in San Francisco
  • one resident who represents an environmental justice organization

The CAC Chair appoints members to one of three subcommittees:

Water SubcommitteeWastewater SubcommitteePower Subcommittee
Meetings of the Water Subcommittee are held the fourth Tuesday of the scheduled month.Meetings of the Wastewater Subcommittee are held the second Tuesday of the scheduled month.Meetings of the Power Subcommittee are held the second Tuesday of each scheduled even month.

Meeting Dates of the CAC:

Full CAC meetings will be held on the 3rd Tuesday of every month, 5:30 - 7:00 P.M., 525 Golden Gate Avenue, 3rd Floor Tuolumne Conference Room unless otherwise noted. Meetings are open to the public and are subject to quorum. Please refer to the agendas for details on how to attend a meeting. 

2026 Agendas2026 Minutes
December 15 
November 17 
October 20 
September 15 
August 18 
July 21 
June 16 
May 19 
April 28 - Special MeetingApril 28
April 21 - cancelledn/a
March 17March 17 - draft
February 17 - cancelledn/a
January 20January 20 

 

Resolutions

Learn more about the sitting CAC members by reading their biographies. Find current vacancies on the CAC here. Additionally, find information about the vacancies that are filled by members of the Board of Supervisors.

Interested persons may obtain an application from the Board of Supervisors’ website or from the Rules Committee Clerk (1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, CA 94102-4689). Completed applications for seats that are appointed by members of Board of Supervisors should be submitted to the Clerk of the Board. Completed applications for seats that are appointed by the Mayor should be submitted to the Mayor's Director of Appointments. Please copy CAC@sfwater.org for tracking purposes.

CAC Rules of Order can be found here. For additional information about the CAC or to be added to the email notification list for meetings, please call 415-517-8465 or email CAC@sfwater.org.